Our team has proven capability to Design and Develop Systems for Individual Customer Requirements. We Install, Test, Train Users On, and Support these systems throughout their operational lifecycles.
1. Software Development
Our design expertise spans the spectrum, including electrical, instrumentation, mechatronics, PLC, HMI and SCADA implementations, I/O point configuration, advanced process control, and control and business networks. We ensure that our team follows good engineering practices during all phases of development. We maintain proper revision control and software changes with complete backups for customer data.
2. Control System Design
We have expertise in control system designing across industries. Our team works with you to understand your process and create a design specific to the need. Our control system design expertise can help you to reduce costs, optimise IO counts, minimise training costs to plant operators. Our system designs are in line with the most preferred technology currently applicable to the industry.
3. Human Machine Interface (HMI) Design
Our team is well trained and updated on the latest trends and developments in HMI Design. That is why you can count on us to give the utmost priority to safety and efficiency while designing an interface that your team will be comfortable with.
4. Installation and On-site Commissioning
We optimize our well spread network and professionally managed team to ensure that all installations are done with the least amount of interruption. We have a strong national network and a support team that works 24×7 to ensure that the installations are completed on schedule.
5. Annual Maintenance Contracts
Our annual contracts include scheduled inspections to maintain your equipment at peak efficiency. While Pinnacle is always on-call in the event of an emergency, we have trained engineers to take care of any such event.
6. Troubleshooting, On-site Support & Repair
We provide free trouble shooting for our customers on phone during business as well as extended hours for emergencies. We have trained engineers who provide on-site services for software and hardware issues. Our technical knowledge staff can also provide advanced guidance and support to customers for start up assistance. We have in house repair team to give service to our clients for component level repairs. This kind of service ensures minimum breakdown time as well as cheaper costs for our customers.
We provide excellent support to our customers to upgrade from their legacy systems to newer more advanced automation systems. Our expertise for retrofitting helps customers to upgrade to newer systems with minimum downtime for their production. Our domain expertise also helps during this phase to anticipate any urgent issues to be resolved.